Your order will be processed and shipped within 3 working days. If within this time frame you do not complete the payment for the order, it will be canceled and the goods return to the online store.
We begin making custom orders once the payment has been completed. The time of production varies depending on the size of the order, but usually it's about 2 weeks.
We try our best to complete all orders on time.
Types of shipping
The cost of shipping depends on the destination, shipping option and weight of the package, and will be calculated at checkout.
Standard Shipping - we ship with Priority Air Mail.
Lithuania: 2-5 days
European Union: 7-14 days
Elsewhere: 14-21 days, in rare cases up to 5 weeks.
Express Shipping - we ship with DHL express.
The items can also be shipped with worldwide express shipping for faster delivery. It takes 3-6 days depending on your location. If you would like to use express shipping as your delivery method, please let us know your exact address and telephone number before purchasing.
If you don't see the DHL Express Shipping method next to your country, please get in touch with us and we'll try our best to ensure that the package arrives as fast to you as possible. We'll contact you with the shipping price and duration.
You can always contact DHL if you have questions regarding your shipment.
- Delivery to rural addresses can result in longer delivery times.
- Personal pick-up is not available.
- Payment on delivery is not available.
Delivery times provided are only guidelines. They do not take into account delays caused by customs, payment authorization or availability of items. Unfortunately we can't deliver to post office boxes.
April Look insures every purchase until it arrives to you, we take full responsibility if the item gets lost during that time. All orders require your signature when delivered, from which point you are responsible for the shipment. If you have specified a different recipient other than yourself, you accept that his signature is enough as proof of delivery by April Look.
We hope you enjoy shopping at april-look.com. Please do not hesitate to contact us if you have any questions.